1 hour ticket response
We are committed to giving a fast and appropriate response to every helpdesk ticket sent by a user. Our skilled customer support team members will review your query and will think of the most effective solution. We offer a 1–hour response time guarantee for all tickets. Actually, our average helpdesk ticket response time has proven to be 20 minutes.
A Top–Class Client Support Service
We’ve got a team of web hosting support technicians who are prepared to reply to all your questions every time you are in need of help. The vast majority of our client care team members have lots of years of experience in the shared hosting service market, which suggests that you can always rely on rapid and exhaustive answers to your queries.
An Easy–to–Browse Help Center
In the Hosting Control Panel you’ll find an intuitive Help section where you can get quick hints on how you can use our hosting services. You can find the answers to your questions in the F.A.Q. repository, find more info in the web hosting account administration articles or check the educational video tutorials.