Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering outstanding support without delay is our top priority, so we backup each shared hosting service plan with a 1–hour ticket reply warranty. After you post a ticket or drop an email, our user tech support staff will try all they possible can to present the most satisfactory remedy for your case and to offer you information in due time.

  • Top quality support service
  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any question you may have about our products. We have now consultants working on daily basis to deliver help every time required. Feel free to use the ticketing system or send us an e–mail at any time, or you can pick–up the telephone or use the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish help while working within the Control Panel, you’ll be able to always click the Help key and find your question in the selection of content articles that will pop up. We have also turned almost all articles and reviews into educational videos. The catalogue of video tutorials will load if you click on the Videos key present in the top right angle.