Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you’ll find an exhaustive Help Center section featuring tons of articles and frequently asked questions. They are contributed by our support team of qualified technicians. Simply type in your question and our clever software will give you the best answer.

  • Top quality support service
  • Instructional Videos

  • We have prepared a collection of how–to video tutorials that detailedly show how you can remedy a typical issue associated with your shared hosting service account. You’ll find the instructional videos in the Help section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7–365 customer support service and include a 60–minute response guarantee. Our accomplished support engineers will be available to you 24 hours a day and will resolve any issue that you might have within maximum sixty minutes after the client support ticket submission. Normally, an answer will be provided to you in less than twenty minutes.