A 99.9% Server Uptime
We have built our shared hosting system using dependable hardware and significantly tweaked software. Our admins have installed a customized version of Security–Enhanced Linux on our hosting servers in order to guarantee utmost protection and reliability. We have installed a number of distributed denial–of–service prevention tools coupled with highly effective firewall software to make sure our network is impregnable and secure.
All shared hosting service plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s essential to also build your own network infrastructure. For this reason, we built a custom internal network in each one of our datacenter facilities. Relying on enterprise–level Juniper switches and routers, our internal network allows for hyper–fast data transmission speeds and is also completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, no matter which hosting plan you have selected.
A 30–Day Money–Back Guarantee
Despite the fact that we have given our best to reduce all potential risks with our cloud hosting packages and irrespective of the fact that we offer topflight support, there are situations when the client is simply not satisfied with what we have to offer. Or he wants to upgrade to a more powerful web hosting service, such as a VPS server or even a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not pleased, you will get a refund.
24/7 Technical Support
We’ve conscientiously chosen each individual member of our 24x7 support team to ensure that we can offer the best possible technical support you can possibly get. Each one of our techs has many years of experience dealing with hosting accounts behind his back, hence they know what they are doing. And they’re available 24/7 – you can contact them at any time and they’ll respond ASAP.
Their average response time is less than twenty minutes, whilst with many other web hosting suppliers you are forced to wait for days. What’s more, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in under 1 hour.