There're a lot of shared hosting suppliers on the market today, however the majority of them are resellers that have minimal resources, especially in terms of support. A good way to distinguish them is the option to get in touch with the company over the phone. The type of support that you will have through this particular channel of communication may vary depending on the provider - a few of them provide you with dedicated phone support, various others offer common and customer support only since some issues are more time-consuming and it would be easier to be resolved via a support ticket, especially when the situation has to be escalated. However, it's good to know that you could always reach your hosting supplier because there are a lot of small problems that can be managed without difficulty and in a timely manner through a call, not mentioning that you'll be able to get more details about the services before you become a customer.

Phone Support in Shared Hosting

If you choose to get one of our shared hosting service, you can speak with our support crew over the phone for 14 hrs every day. We can help you choose the perfect package for your web sites because we believe that it is better to discuss this kind of issues with a live person. If you already own an account, we will help you with any sales/billing questions as well as general matters, even with some technical situations that don't need too much time or escalation to a system administrator since it'll be more convenient to open a ticket for time-consuming issues and have the correspondence in one place. We have telephone numbers in the United States of America, the UK and Australia, so you will be able to call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hours a day as a part of the support services for each and every semi-dedicated server package that we offer. Considering that some issues are more complex and time-consuming, you'll have to open a support ticket in case you come across such an issue, still for all billing, general or small-scale tech issues you can always phone us and we'll assist you quickly in order to save you the time you'll need to spend on creating a ticket. Even if you do not have an account yet, you're able to find out whether you can host your internet sites on our high-tech cloud platform or you are able to receive any other general info on our semi-dedicated solutions. We have local phone numbers in the U.S.A., Great Britain and Australia along with a worldwide number, which means that you're able to call the one which is nearer to your location.