Installation and Troubleshooting in VPS Servers
The upgrade can be purchased for any of the VPS server solutions regardless of the OS and CP you have chosen or the task that you need to be performed as our administrators will help you with anything relevant to the software on the machine. This includes, but is not limited to, installing third-party apps, setting up server options, troubleshooting scripts when they do not function properly, and so on. The upgrade includes 60 minutes of work and if a specific task requires less time, the remaining minutes will be available for the future and will be listed in the VPS billing CP. You can use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which provides thirty minutes of custom work on your machine. Thus, you'll be able to work on your sites without worrying that you will not be able to use some program or losing time on technical issues.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the Linux dedicated servers which we offer at any time that you need it. If you need some custom work from our administrators immediately after your hosting server is prepared, you could acquire the upgrade during the hosting server signup process, or if you need something to be performed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service offers one hour of work from our administrators on your machine, so in case you come across any difficulties to install a third-party piece of software or some program gives errors and doesn't work the way it should, our experts can aid you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is ideal in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it includes.